Cancellation and Refund Policy

This policy applies to registration fees paid to Peritus Hive for conferences, webinars and other events, including any accommodation booked together with a conference registration. Fees are shown in Indian Rupees (INR) or US Dollars (USD) on each event's registration page. Free webinars carry no fee, so no refund question arises for them.

1. Cancellation by the Participant

1.1 Within 5 Days of Payment: If you cancel in writing within 5 days of paying the registration fee, you are eligible for a 50% refund of the amount paid.

1.2 After 5 Days: Cancellations received more than 5 days after payment are not eligible for a refund.

1.3 After the Event Starts: Once the event has started, the registration fee is non-refundable, including when a registered participant does not attend.

1.4 Transfer: Instead of cancelling, you may transfer your registration to a colleague at no extra charge up to 30 days before the event. Email us with both names and your registration number.

2. Cancellation or Postponement by Peritus Hive

2.1 If we cancel an event, the registration fee you paid is refunded in full.

2.2 If we postpone an event, your registration remains valid for the new date. If you cannot attend on the new date, you may request a full refund.

3. Duplicate or Incorrect Payments

3.1 If you are charged more than once for the same registration, or pay an incorrect amount by mistake, the extra amount will be refunded in full once verified.

4. How to Request a Refund

4.1 Email info@peritushive.com with your name, the event name, your registration number and the payment transaction ID. You can also reach us through our Contact Us page.

5. Refund Process

5.1 Processing Time: Approved refunds are initiated within 4 working days. Depending on your bank or card provider, it may take a further 5–7 working days for the amount to appear in your account.

5.2 Payment Method: Refunds are issued to the original payment method, in the currency of the original payment.